
REFUND POLICY
At Raw Ink, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with the products you received, please review our returns policy below. By purchasing from us, you agree to the terms outlined in this policy.
Return Eligibility
We accept returns for products under the following conditions: Products must be in their original, unused condition and packaging. Temporary tattoos should be unopened and undamaged. Returns must be made within 7 days of receiving your order. Please note that items that have been used, opened, or damaged are not eligible for returns.
How to Return an Item
To initiate a return, please contact us at help@getrawink.com with your order number and a brief description of the reason for your return. We will provide you with return instructions and a return authorization, if applicable. Pack the items securely in the original packaging and send them back to us. Please ensure that the product is not damaged during transit.
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., wrong or defective item received).
Refunds
Once we receive the returned item and verify that it meets our return conditions, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please note that the processing time for refunds may take 5-7 business days to reflect in your account, depending on your payment provider.
Store Credit
At Raw Ink, we understand that sometimes a return may not be the best option for everyone. If you prefer, we offer store credit for returns that meet our return eligibility criteria.
Store credit is issued in the form of a digital gift card and can be used for any future purchase on our website. The credit will be sent to your email after we process the return. Please note that store credit is non-refundable and cannot be exchanged for cash.
Damaged or Defective Items
If you received a damaged or defective product, please contact us immediately at [Insert Contact Email or Phone Number]. We will provide a full refund or replacement for the damaged or defective item at no additional cost.
Non-Returnable Items
The following items are not eligible for returns: Opened or used temporary tattoos, products that have been altered, customized, or are no longer in original condition, and sale or clearance items (unless defective).
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: help@getrawink.com
By using our website, you acknowledge that you have read and understood this Privacy Policy.